Ⅱ. 5 Design Thinking Stages
Design Thinking Professional Leading University – Stanford University divides design thinking into five phases: empathy, definition, conception, prototype and testing.
Stage 1: Empathy (Understanding the human needs involved)
That is, “requesting” and setting up a place for the user to think about the problem. In order to be empathetic, it is necessary to perform three steps. First of all, it is necessary to observe not only the user’s behavior, but also the reasons behind the user’s behavior and the causal effects of the dilemma.
Second, to do more communication with users, do more research and questionnaires, use various ways to understand the user’s real ideas.
Finally, to be immersed, assuming that you are the user yourself, with this idea to personally experience the product or service. In short, the first step of empathize is to do everything possible from the user’s point of view to think about the problem and discover their real needs and pain points.